They answer the phones now but you get nothing from them

[holby]

instant-cards,
They answer the phones now but you get nothing from them. They give you the same runaround ever time you call and at the end of every conversation they tell you it will be cleared up in 24-48 hours. Sure enough when that time period elapses, they have completed ignored you.

I called them about my account limitation. They told me to send the department that limited my account an email and tell them my circumstances and that I'm a college student and it should be taken care of. This was the department that takes care of account limitations telling me this. If they didn't do the limitation then who did? So I send this department an email telling them my situation as I was instructed to. A WEEK later with no response I call again. I'm told the email was never even opened and nothing was logged into my account. She says she will paste it into the review and manually type in a note about my circumstances and that in 24-48 hours it should be cleared up. I waited three more days to give them some extra time and low and behold, nothing was done. They had completely ignored me altogether and in fact, the resolution department that was supposed to be taking care of account limitations couldn't answer a single question about my account or what was happening with the limitation.

I wonder sometimes if the people that answer the phones know anything other than to give you some kind of canned response to your questions, say it will be taken care of in the next two days, and then get you to fill out a survey. I still sell on ebay, but now I take bidpay, neteller, money orders, and cashiers checks. To top it off, I tell people why we don't accept paypal and why they shouldn't use them AND I give them a link to this website so they can see for themselves. I know ebay and paypal are the same company but I fight the system from within. I never see anyone doing that and I think people should. Thats how you kill paypal. If enough people see sellers with legitimate reasons for not accepting paypal, I think people will think twice about using them. The trick is, when talking about it in your listing, you only tell people why you don't use paypal and why they shouldn't and then give them a link that says click here to learn more about paypal. I've had a few people ask me why I don't accept paypal anyway but most people have told me that they couldn't believe everything they read and were closing their paypal accounts right away. It works.

We just need to get enough exposure that enough people will see it. I sell laptop computers so I have my listings there. I usually get 300+ page views per auction with about ten auctions a week. Thats 3000+ times that people read about paypal being bad. If we could get people in other categories and other listings to do the same then people won't think I'm just some crackpot but that there is a real problem with the way paypal does business. Let me know what outcome any of you have with this approach.

[fusion]

I have the same problem.
 I'm a college student and we have shared housing and shared access points to get on the net. Paypal waited until I received payments in my account to limit the access and now after I verified all my information all over again, they tell me that my account is somehow linked to another account that poses a credit risk to paypal and they won't lift the limitation. The other account I'm linked to is my EX-girlfriends account who recently had a bunch of fraudulent transactions on her account. So her account is negative. She says she reported the fraud a month and a half ago and her claim was denied by paypal. So she's stuck with having over $1500 negative balance on her account in addition to having her bank account cleaned out of $1500. Paypal denies that the activity is fraudulent. Whats the point of reporting fraud if paypal will just ignore it?

And because of her account, my account was frozen. My account is over 3 years old and never had a claim, dispute, or chargeback ever and somehow because of this link that shouldn't exist, I pose a credit risk. As far as I'm concerned, paypal is violating their own user agreement. I read it and there is nothing in the agreement under reasons for having your account limited that allows for them to do this. I think they know they can't recover the money that was stolen from her account so they didn't do an investigation and denied her claim so they could steal my money to cover their loss.

Anyone have an idea of what can be done? I live in Pennsylvania so I'm as far from california as I can get. I would love to file a lawsuit against them to get my money back but they stole all my money and now I can't afford an attorney to get it back. Maybe a bunch of us can go together to file a lawsuit against them. It seems like the only way you can beat them and get your money back is if you stand together. I would also like a reporter to contact me. I would love to see them get some negative publicity to show people that paypal is like the mafia. They take your money at their whim and make you think there is nothing you can do about it. Anyone interested in filing a lawsuit against them contact me or a reporter interested in an interview contact me.