New Guidelines that help make eBay a safe, transparent

Guidelines that help make eBay a safe, transparent (well lit) marketplace.

Your eBay User Agreement
The User Agreement spells out your relationship with eBay, and the terms and conditions under which eBay offers you access to our services.

Feedback - your eBay reputation
Since your feedback is a key indicator of your reputation, eBay has created policies to guard against inappropriate feedback.

Prohibited and restricted items
Are you sure your item is allowed on eBay? Do you suspect that someone's item is counterfeit and aren't sure what eBay's policy is? You can learn more about prohibited and restricted items here.

Rules for everyone
eBay wants to ensure that everyone who participates in the eBay community has a safe and enjoyable experience. These rules apply to buyers, sellers, participants on the community boards and even eBay employees.

Rules for buyers
Buyer rules assist buyers in doing the right thing in a transaction. Learning about these rules will make your eBay experience a safe and enjoyable one.

Rules for sellers
If you are listing an item for sale, it is always a good idea to check eBay's listing policies to ensure that your listing is permitted on eBay.

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Protecting your privacy
Protecting your privacy is very important to us. The Privacy Policy details your privacy rights.

Protecting your identity
Learn how eBay preserves and protects your identity

VeRO Protecting Intellectual Property
Does your item infringe the intellectual property rights (copyright, trademark or patent rights) of the legitimate rights owner? Do you wish to report a listing that may infringe on your intellectual property rights? Learn more about eBay's VeRO programme.